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Consumer How to Refund My Purchase Members Area How to Access the Course I Bought Account Registration & Management Closing My Account Consumer Changing Plan or Payment Method of a Subscription

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Consumer Support for buyers on the platform: product access, refunds, producer information, and subscription management. Members Area Instructions to configure access to the members area — modules, protected content, and automatic renewal. Biometrics This category explains how to validate your identity using an official document, a selfie, and proper image conditions. It also informs common reasons for rejection or invalid data. Account Registration & Management Guidelines for creating, closing, or recovering your account, changing passwords, and handling cases of bans or emancipated users.
How do I withdraw my balance?
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Log in to your account. Under the Finance menu, click Request withdrawal, enter the amount and confirm the details. The money arrives within 1 business day.

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