Consumer
Support for buyers on the platform: product access, refunds, producer information, and subscription management.
Changing Plan or Payment Method of a Subscription
If you want to change your subscription plan or payment method for your subscription, here’s how to do it. How to Change Plan or Payment ...
Last updated on Dec 10, 2025
How to Access the Product I Bought
When you purchase a product on Kirvano, follow these steps to access it: Step 1 — Confirm Purchase Email After completing your purchase, ...
Last updated on Dec 10, 2025
How to Refund My Purchase
📝 When You Can Request a Refund - The deadline for requesting a refund on the platform is: 30 days for physical products, starting from t...
Last updated on Jan 21, 2026
Where to Find the Contact Information of the Infoproduct Seller Who Sold to Me
If you want to find the contact information of the infoproduct creator who sold you a product, follow the steps below: Steps to find the ...
Last updated on Dec 10, 2025