Deleting a product removes it permanently from your account so it can no longer be sold or accessed by customers. Only delete a product if you are sure you no longer need it in your catalog.
Step-by-Step: How to Delete a Product
1. Access Your Account and Products
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Log in to your Kirvano account.
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From the side navigation menu, click Products.
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You will see a list of all the products you have created.
2. Select the Product to Delete
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Locate the product you want to remove from your list.
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Click on the product to open its detail or settings page.
3. Open the Product Options
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Within the product’s settings, look for options related to management actions (such as edit, duplicate, archive, or delete).
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Choose the Delete option.
4. Confirm the Deletion
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When you choose to delete, the system will prompt a confirmation message to ensure this action is intentional.
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Read the warning carefully; this action usually cannot be undone.
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Confirm that you want to delete the product.
Important Notes About Deleting a Product
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Permanent Removal:
Deleting a product typically removes all related offers, sales information, and content from your active catalog. -
Impact on Customers:
Any customers who previously purchased this product may lose access, depending on how content delivery is handled. -
Irreversible Action:
Once deleted, the product cannot usually be recovered. If you are unsure, consider archiving the product instead (if archiving is supported) so it can be restored later. -
Pending Orders or Subscriptions:
If there are pending orders or active subscriptions associated with the product, review those first to avoid unwanted disruptions before deleting.
Best Practices Before Deleting
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Review Sales History:
Analyze past performance or sales data before you delete the product, in case you need records for accounting or reporting. -
Communicate With Buyers:
If the product is no longer available but you have active buyers, consider notifying them with a message or update before the product is removed. -
Archive Instead of Delete:
If you might want to reuse or restore the product later, check if the platform offers an archive feature instead of permanent deletion.
If you have any questions or need assistance, please contact our Support team.