No Monthly or Setup Fees
On Kirvano, there are no monthly fees and no setup fees to use the platform. You can create your account, register your products, and start selling without paying a fixed cost. Charges only apply when a sale is made or when specific services are used.
Standard Transaction Fees and Release Schedule
For credit card payments, a fee of 7.49% plus R$ 2.00 is charged per transaction. Of the total amount, 80% becomes available after 15 days, and the remaining 20% becomes available after 30 days.
For PIX payments, the fee is 7.49% plus R$ 2.00. In this case, 90% of the amount is released on the same day of the sale, and the remaining 10% is released after 30 days.
For PicPay payments, the fee is 7.49% plus R$ 2.00. 80% of the amount is released immediately, and the remaining 20% is released after 30 days.
For boleto payments, the fee is 7.49% plus R$ 2.00. 80% becomes available on the next business day, while the remaining 20% becomes available after 30 days.
For digital wallet payments such as Apple Pay, the same rules as credit card payments apply. The fee is 7.49% plus R$ 2.00, with 80% released after 15 days and 20% after 30 days.
Advance Payment (Anticipation) Fees
If you choose to use the advance payment feature, the transaction fee changes to 9.49% plus R$ 2.00.
With advance payment on credit card sales, 80% of the amount becomes available within 2 days, and the remaining 20% is released after 30 days.
For PIX, PicPay, and boleto payments, advance payment applies only to the fee change; the release schedule remains the same as the standard payout structure for each method.
Advance payment is subject to platform eligibility rules and approval.
Microtransactions and Nanotransactions
For microtransactions (sales between R$ 1.01 and R$ 20.00), the fee is 7.49% plus R$ 1.00. The release schedule follows the same rules as standard transactions for each payment method.
Transactions with a value of R$ 1.00 are considered nanotransactions. These transactions are charged a fixed fee and do not generate a payout for the seller.
Other Service Fees
A withdrawal request has a fixed fee of R$ 4.90.
A MED process is charged at R$ 10.00.
A chargeback results in a fee of R$ 60.00 for Mastercard and other card brands, and R$ 120.00 for Visa.
A consumer protection notice (such as a PROCON complaint) results in a fee of R$ 500.00.
A judicial process results in a fee of R$ 1,000.00.
Installment Fees (Credit Card)
When offering installment payments via credit card, additional fees apply depending on the number of installments. These fees may be absorbed by the seller or passed on to the customer.
Installment rates increase progressively from 2 installments up to 12 installments, with higher fees applied as the number of installments increases.
If you have any questions or need assistance, please contact our Support team.