When you make a sale on the platform, the time for the funds to become available for withdrawal depends on the payment method used by the buyer.
Receipt Schedule by Payment Method
PIX
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90% of the sale amount is released immediately on the same day of the sale.
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7% becomes available after 30 days.
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3% becomes available after 60 days.
PicPay
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80% of the sale amount becomes available after 15 days.
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15% becomes available after 30 days.
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5% becomes available after 60 days.
Boleto
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80% becomes available on the next business day after the sale.
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14% becomes available after 30 days.
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6% becomes available after 60 days.
Credit Card
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80% becomes available after 15 days.
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15% becomes available after 30 days.
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5% becomes available after 60 days.
Digital Wallets (Apple Pay, Google Pay, Samsung Pay, and similar methods)
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Follow the same schedule as credit card payments:
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80% after 15 days
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15% after 30 days
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5% after 60 days
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Important Information
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The release of funds happens automatically according to the payment method used.
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No manual request is required for the balance to become available.
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The staggered release helps prevent losses related to chargebacks, refunds, or payment disputes.
If you have any questions or need assistance, please contact our Support team.